Blue Marble Consulting is a boutique firm specializing in Community Engagement, Customer Experience and Revenue Generation serving

  • Healthcare
  • Post-secondary
  • Tourism
  • Transportation
  • Government and Municipalities
  • Private Sector
  • Retail Strategy
  • Journey Mapping
  • Facility + Retail Master Planning
  • Procurement Support
  • Revenue Generation
  • Opportunities Identification
  • Needs Assessments
  • Operating Models Analysis
  • Gift Shops
  • Project Management
  • Staff/Community
  • Surveys
  • Town Halls
  • Focus Groups
  • Interviews

Ancillary Revenue

Blue Marble helps organizations identify opportunities for revenue generation through a number of services including:

  • Opportunities Identification
  • Needs Assessments
  • Operating Models Analysis
  • Gift Shop optimization and operating models
  • Project Management

Customer Experience

Blue Marble Consulting will help your organization define the interaction between it and your customer.  That customer may be a patient, student, staff member, etc . This interaction includes a customer’s attraction, awareness, discovery, cultivation, advocacy and purchase and use of a service.

The following is a sample of the services Blue Marble Consulting can support you with:

  • Retail Strategy
  • Journey Mapping
  • Facility + Retail Master Planning
  • Procurement Support

Community Engagement

Engagement is a connection, response, effect and/or an experience of your community and both internal and external customers with your organization.

Blue Marble Consulting has been helping organizations engage with their community through the effective use of:

  • Surveys
  • Town Halls
  • Focus Groups
  • Interviews